"Going above and beyond is the way we do business."

"Going above and beyond is the way we do business."

Caitlyn Holloway, Raleigh Private Banker

Business Account Transition
What to Expect as Your Business Accounts Transition to TowneBank

We know your business depends on reliable banking services. That's why we're focused on delivering a smooth transition, maintaining the tools and support you count on, and continuing the local relationships that help your business thrive.

Transition Information When You Need It

Review the Member Information Guide for additional transition details, or browse the frequently asked questions for quick answers about your business accounts.

Your Benefits Continue

  • Dedicated support from treasury and business bankers.

  • Expanded access to offices across North Carolina, South Carolina, and Virginia.

  • Secure online access to business accounts.

  • ACH and wire capabilities.

  • Treasury management services.

  • Remote Deposit Capture and cash management tools.


For Business Plus, Preferred Business, and Small Business Account Holders
Introducing Value Classic Checking

Designed for businesses with moderate transaction activity, Value Classic Checking provides the flexibility many small businesses need for everyday banking.

Account Features
  • Monthly maintenance fees are waived through December 2027 for converting accounts.
  • Up to 150 processed items (debits and credits combined) per month and $10,000 in cash deposits processed per statement cycle.
  • Online and mobile banking access.
  • Treasury services available to support your business needs.
Additional Activity Fees
$0.50
For each processed item over 150.
$0.30
For each additional $100 in cash deposits over the monthly allowance.
 More About Value Classic Checking 

For DSB Non-Profit Checking Account Holders
Community Partners Checking

Built for nonprofit organizations and community-focused groups, Community Partners Checking offers convenient, relationship-based banking designed to support your mission and day-to-day operations.


Community volunteers
Account Features
  • No minimum balance requirement.
  • No monthly maintenance fee.
  • Unlimited check writing.
  • No per-item fees for deposits or debit transactions.
  • Earn interest on balances of $3,000 or more.
  • Online and mobile banking access.
Additional Benefits
  • Complimentary cashier's checks.
  • Free notary services.
  • Discounts on safe deposit boxes.
  • Special banking benefits available for your employees.

For Business Platinum Account Holders
Value Classic Plus Checking

Designed for businesses with higher transaction volumes, Value Classic Plus Checking offers greater flexibility for managing day-to-day banking activity.

500
Processed items included per month
$10,000
Cash deposits processed per statement cycle
Dec. 2027
Maintenance fees waived through this date for converting members
Account Features
  • Maintenance fees are waived through December 2027 for converting members.
  • Up to 500 processed items (debits and credits combined) per month.
  • $10,000 in cash deposits processed per statement cycle.
  • Online and mobile banking access.
  • Treasury and cash management services available.
Additional Activity Fees
$0.50
For each processed item over 500.
$0.30
For each additional $100 in cash deposits over the monthly allowance.
 More About Value Classic Plus Checking 

For Commercial Analysis Account Holders
Value Solutions Checking

Designed for businesses with more complex banking needs, Value Solutions Checking combines a sophisticated analysis account with specialized online banking and treasury management capabilities.

Account Features
  • Competitive earnings credit rate that can help offset analysis fees.
  • Specialized online banking and treasury management services.
  • Advanced cash management tools.
  • Support for businesses with higher transaction volumes and more complex banking relationships.
  • Dedicated Treasury Services support.

Business banking meeting
Additional Benefits
Continued Treasury Services Support

If your business uses treasury services or other automated banking solutions today, our Treasury Services team will work closely with you to help ensure those services continue smoothly at TowneBank.


For Business Interest and DSB Business Interest Account Holders
Value Select Checking

Designed for businesses that want to earn interest on operating funds while maintaining easy access to their money, Value Select Checking combines everyday banking convenience with interest-earning potential.

Interest Bearing
Interest compounds daily based on your collected balance.
150
Processed items included per month
$10,000
Cash deposits processed per statement cycle
Account Features
  • Maintenance fees are waived through December 2027 for converting members.
  • Interest-bearing business checking account.
  • Up to 150 processed items (debits and credits combined) per month.
  • $10,000 in cash deposits processed per statement cycle.
  • Interest compounds daily based on your collected balance.
  • Online and mobile banking access.
Transition Information
For Former Business Interest Account Holders

To help make your transition easier, you'll continue to receive unlimited processed items and cash deposits through December 2027. After that time, account activity will be reviewed and standard account fees may apply based on your usage.

Additional Activity Fees
$0.50
For each processed item over 500.
$0.30
For each additional $100 in cash deposits over the monthly allowance.
 More About Value Select Checking 

Business Account Updates
Money Market Accounts

Find your current account below to review the features, balance tiers, fees, and transaction information that apply to your TowneBank business money market account.

1
Cashflow Investor
For DSB Commercial MMDA and Willow Business MM Account Holders

Cashflow Investor is an interest-bearing business savings account designed to help your funds work harder while remaining accessible for your business needs.

Account Features
  • Interest-bearing account with daily compounding
  • Tiered interest rates based on your account balance
  • Online and mobile banking access
  • Ideal for businesses looking to earn interest on excess operating funds
Interest Rate Tiers
  • Balances up to $2,499.99
  • Balances of $2,500 and above
Fee Information
  • The monthly maintenance fee is $12
  • This fee is waived through December 2027 for converting accounts
  • After December 2027, the fee can be avoided by maintaining a $2,500 minimum daily balance
Transaction Limits
  • The first six external transactions per month are included.
  • A $10 fee applies to each additional external transaction.
2
Cashflow Market Master
For Business Money Market Account Holders
Azalea, Beech, Cedar, Cypress, Dogwood, Elm, Fig, Hickory, Magnolia, Wisteria

Cashflow Market Master is an interest-bearing account designed for businesses seeking a competitive return while maintaining convenient access to their funds.

Account Features
  • Interest-bearing account with daily compounding.
  • Tiered interest rates based on your account balance.
  • Easy access to funds for ongoing business needs.
  • Online and mobile banking access.
Interest Rate Tiers
  • Up to $9,999.99
  • $10,000 - $24,999.99
  • $25,000 - $49,999.99
  • $50,000 - $99,999.99
  • Higher balances may qualify for additional rate tiers
Fee Information
  • Monthly maintenance fee of $20.
  • Fee waived through December 2027 for converting accounts.
  • After December 2027, the fee can be avoided by maintaining a $10,000 minimum daily balance.
Transaction Limits
  • The first six external transactions each month are included.
  • A $10 fee applies to each additional external transaction.
3
SC & NC Promo: Business Money Market
Promotional Money Market for Business Members

If you currently have a promotional money market account, your promotional interest rate will continue through December 31, 2026, helping you maximize your earnings during the remainder of the promotional period.

Promotional Rate Continues Through December 31, 2026

Promotional rate honored on all balance tiers through December 31, 2026.

Account Features
  • Promotional rate honored on all balance tiers through December 31, 2026.
  • Interest compounds daily based on your collected balance.
  • Convenient access to funds when you need them.
  • Online and mobile banking access.
Fee Information
  • Monthly maintenance fee of $15 if the minimum daily balance falls below $25,000.
  • The first six external transactions each month are included.
  • A $10 fee applies to each additional external transaction.

Other Business Account Updates
What to Expect With These Accounts

Review how your IOLTA, IntraFi Network Deposits, or Z Suite Holding Account will transition to TowneBank.

1
Legal Account Transition
Dogwood IOLTA Accounts

Dogwood IOLTA accounts will transition to IOLTA accounts for the respective state where the account is held, with eligible interest paid to the state’s IOLTA program.

2
No Change to Service
IntraFi® Network Deposits

Your IntraFi® Network Deposits will remain unchanged, and you can continue to use this service at TowneBank in the future to meet your financial needs.

3
Continued Account Features
Z Suite Holding Accounts

Z Suite Holding Accounts will convert to an account with the same features at TowneBank, with no interruption of service.


We're Here to Help
Frequently Asked Questions

Here are some common account questions we'd love to answer for you.

  • Yes. The local bankers and teams you know and trust will continue serving you. You'll continue to receive the personalized service you've come to expect, now backed by the expanded resources and capabilities of TowneBank.
  • TowneBank and Dogwood State Bank became a single FDIC-insured deposit institution on January 12, 2026. If you have combined deposit accounts at Dogwood and TowneBank that exceed the standard insured amount of $250,000, please talk to your banker for guidance. In some cases, accountholders may qualify for FDIC insurance coverage well above $250,000.
  • Automatic payments and recurring drafts should continue without interruption. We encourage you to log into Towne24 and review account activity after the transition and update your routing and account information. 
  • Many checking, savings, money market, and CD account numbers remained the same. Some accounts required a new account number to align with TowneBank systems. Loan account numbers did change, we encourage you to review our Loan page for more informatio and next steps. 
  • Yes. Existing Dogwood checks and deposit tickets may continue to be used through December 31, 2027. When you're ready to order new checks, your banker can help ensure you have the correct routing and account information.

  • For account, debit card, or other questions, please continue to contact your banker. 

     

    For Personal Online Banking Members, please contact Towne Member Care at 844-638-6714, Monday through Friday from 8:30 AM to 6 PM. 

    For Business Online Banking Members, please contact Treasury Member Care at 844-638-6724, Monday through Friday from 8:30 AM to 6 PM. 

  • If you use ACH, Positive Pay, Wires, or other treasury services, they all transferred to Towne24.

    Please review our detailed online transition guide for business members here. 

  • Online and mobile banking users transitioned to Towne24. Login instructions were emailed to all users on November 2. If you did not receive login instructions, please contact Towne Member Care at 844-638-6714, M-F, 8:30 AM - 6:00 PM. 

    Towne24 Online Transition Guide
Contact TowneBank
We're Here to Help

Please contact your local banker or banking office with account questions. For Online Banking, please contact one of our member care teams.

TowneBank Treasury Member Care

 844-638-6724   |   M-F, 8:30 AM - 6 PM 

Your mobile carrier's web access and text messaging charges may apply. Availability may be affected by your mobile carrier's coverage area. 

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