Digital Banking Demos & Resources
Learn how to get the most out of TowneBank personal and business digital banking with our interactive demos.
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Frequently Asked Questions
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Your account number can be located:
- On your statements
- Within Online Banking
- On the bottom number of your checks
If you have misplaced or forgotten your account number, please contact our member support or visit a TowneBank location to obtain your full account number. For security purposes, we will not include any account numbers via email.
Search for TowneBank Locations and ATMs on-the-go!
Download the TowneBank Mobile Banking app for both personal and business accounts in just minutes on the App Store, or via Google Play. -
Simply visit our enrollment form found here and follow the instructions to enroll in either Towne-Personal, Towne-Biz, or Business Online Banking.
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If you are experiencing any difficulty with logging into online banking you can contact the appropriate support team using the phone numbers below:
844-638-6714, M-F, 8:30AM-6PM
Towne-Personal & Towne-BizBusiness Online Banking
844-638-6724, M-F, 8:30AM-6PM
If you have questions about the website or your account, please contact your local banker. You can find a directory here. -
Please contact your hometown banker at your nearest location to learn about current CD rates or special offers in your area.
Discover TowneBank Certificates of Deposit
CDs are a great way to start building your savings. Whether you're saving for education, a new home or retirement, our CDs offer a variety of choices. -
TowneBank's routing number is 051408949.
The routing number is also called an ABA number or routing transit number. You can find it in the lower left-hand corner of your checks.
Financial institutions use routing numbers in order to send and receive money from other banks or credit unions. Routing numbers are essential in a lot of transactions that TowneBank provides like Bill Pay, loan pay, and direct deposits.
Simplify your Life With Online Banking!
With Towne-Personal Online Banking you can access your accounts, pay bills, make loan payments or even manage your finances through your desktop or mobile devices. Towne Personal features:
- Free Bill Pay
- Free money tracking tools with Money Management
- View balances, pending and past transactions
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You can choose the most convenient payment method that fits your needs:
- Current TowneBank checking and savings account holders can transfer funds from their deposit account to their loan via online or mobile banking.
- For those who do not have a TowneBank checking or savings account, we recommend using Loan Pay through Towne-Personal online banking. You can learn more here.
- If you are making payment to your TowneBank auto loan and do not have a TowneBank checking or savings account, we recommend Loan Pay Plus. You can easily make a payment with your debit card. Payments above $5,000 cannot be accepted through this service.
Attn: Loan Accounting
P.O. Box 2818
Norfolk, VA 23501-2818
If mailing your payment overnight:
TowneBank
Attn: Loan Accounting
6005 Harbour View Blvd.
Suffolk, VA 23435
As a courtesy, TowneBank provides billing notices for all loans and lines of credit, regardless of how the payment is made. If your payment is made automatically through ACH or online banking, you may retain the billing notice for your records. If you want to avoid receiving billing notices in the mail, you can go paperless through online or mobile banking. <if !supportLineBreakNewLine> <endif>
Your mobile carrier's web access and text messaging charges may apply.
All terms applicable to Online Banking apply to Mobile Banking. -
To wire funds into a TowneBank account, use the routing number: 051408949Domestic wires allow you to send or accept money to and from most financial institutions; within the United States. International Wires allow you to send or accept money to and from most financial institutions outside the United States.Written authorization is required to send both domestic and international wires; fax in the wire transfer form or visit the nearest TowneBank location. Please review our current wire transfer fees listed on our Schedule of Fees.
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An ACH is similar to a wire transfer, only it uses a batch-process. Transactions received by the bank are processed and funds are not available in the beneficiary account until the effective date.
A wire transfer is a real-time method of transferring immediate funds and supporting information between two financial institutions.
Make a Wire Transfer- Log in to Business Online Banking
- Navigate to the Money Movement tab
- Click Wire
- Fill in the following information:
- Wire Type
Funding Account
Send Date
Amount
Currency Type - Click Continue and follow the prompts to complete the wire
View a Video Demo -
Please contact a local l banker to dispute a charge made using your TowneBank debit card.
Stay on Top of Your Banking
Download the TowneBank Mobile Banking app for both personal and business accounts in just minutes on the App Store, or via Google Play. Enable Card Control with the TowneBank Mobile Banking App and turn your card off or on at any time.
Your mobile carrier's web access and text messaging charges may apply. All terms applicable to Online Banking apply to Mobile Banking.
Mobile check deposit is subject to eligibility and further review. Deposits are subject to verification and not available for immediate withdrawal. Deposit limits and other restrictions apply.
Certain devices are eligible to enable fingerprint sign-on. If you store multiple fingerprints on your device, including those of additional persons, those persons will also be able to access your TowneBank Mobile Banking app via fingerprint when fingerprint is enabled. App Store is a service mark of Apple Inc. Touch ID and Face ID are registered trademarks of Apple Inc. Only select Apple devices are eligible to enable Face ID. If you have family members who look like you, we recommend you log into mobile banking with your username and password.