TowneBank is committed to ensuring exquisite member service and full access to the products and services we provide. We work to provide mobile, online, telephone, ATM, and in-person services, products, and information that are accessible to those with disabilities.

Physical Accessibility

Our offices and ATMs are designed to meet all standards for accessibility. Accessibility features include:

  • Exterior: Accessible entrances, designated parking spaces, curb cuts and ramps, and drive-through services at some locations
  • Interior: Accessible walkways and lobbies, accessible teller windows, receptionists to greet you, and interpreters by request
  • ATM: Accessible height and reach and Braille features

Website Accessibility

We want members and visitors to navigate, use, and interact with our websites with ease, while preventing barriers for our users. In doing so, TowneBank strives to comply with the online accessibility standards created by the World Wide Web Consortium (W3C). This consortium was created to develop common protocols to promote universal access regardless of ability.

Suggestions for Improvement

We welcome feedback for how TowneBank can improve accessibility for all our members and visitors.

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