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Norfolk - Downtown

109 E. Main Street
Norfolk, Virginia 23510

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(757) 628-6340
Manager Michelle Nichols Lobby Hours Mon-Fri 8:30AM-5PM
 

About TowneBank Downtown Norfolk

At TowneBank Downtown Norfolk, we believe in the power of relationships. Our commitment goes beyond convenient banking services – we strive to create a personalized and enriching experience for each member. From personal banking to business services and wealth management,* we’re here to meet your financial needs.

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downtown norfolk branchTowneBank at Downtown Norfolk
109 East Main Street, Norfolk, VA 23510

Full Banking Services in Downtown Norfolk, VA

At TowneBank Downtown Norfolk, you'll find helpful advice from a dedicated team that's always here to help you achieve your financial goals.  

The Reviews are In!

Customer Service
- Angelique P.
Great customer service from Christian.
- Anthony S.
  • Anthony, thank you for your review! We're delighted to hear that you had an excellent experience with our Downtown Norfolk team. We appreciate having you as a valued TowneBank member.
Excellent customer service! Claudia and Justin are great! Sorry I don’t know the names of the others!
- Antonio S.
  • Hello Antonio, Thank you for your five-star review! We're so happy to hear from you. We appreciate your kind words and look forward to welcoming you back soon! Thank you for being a valued TowneBank member.
Excellent customer service every single time I’m there. It’s amazing. It’s unwavering. Hits every time! - Tony Spratley
- Antonio S.
  • Hello Tony, Thank you so much for your five-star review! We're pleased to hear that you experience excellent member service every time you visit. Your kind words mean a lot to us, and we look forward to seeing you again soon. Thank you for being a valued TowneBank member!
- Archie Whitehill
Always great
- Barclay W.
  • Barclay, thank you for your 5-star review! We're delighted to hear that you had an excellent experience with our Downtown Norfolk team. We appreciate having you as a valued TowneBank member!
Great
- Barclay W.
  • Hello Barclay, Thank you for your five-star review! We're pleased to hear you had a great experience with us. We look forward to seeing you again and continuing to provide exquisite service. Thank you for being a valued member of TowneBank.
Good Banking Good mortgages
- Bonita Landy Gilchrist
  • Thank you for your 5-Star review of TowneBank in Norfolk!
The young lady that was my teller is always very friendly and makes my transactions go smoothly.
- Bret B.
  • Bret, thank you for your 5-star review! We're delighted to hear that you had an excellent experience with our Downtown Norfolk team. We appreciate having you as a valued TowneBank member.
The customer service at this location is always outstanding.
- Bret B.
  • Hi, Bret! Thank you so much for your five-star review! We strive to always provide exquisite member service that you can count on. We truly appreciate your kind words and having you as a TowneBank member!


Meet Your Downtown Norfolk Banking Team

Hear From Downtown Norfolk Members and Bankers

  • We See Your Perspective

    Whether you're a business owner or a consumer seeking financial advice, TowneBank bankers strive to see things from your point of view.

  • Member Spotlight - ARDX

    Dr. Angela D. Reddix speaks about the ease of her relationship with her banker at TowneBank.

  • Member Spotlight - The Hurrah Players

    The Hurrah Players are committed to uniting and advancing communities through accessible, quality, family-friendly performances and education.

  • Member Spotlight - Ynot Italian

    With a focus on family, quality, and community, Tony, Cyndi & Harry DiSilvestro love a bank with similar values.

TowneBank Ballantyne FAQs

  • Yes, we have treasury management advisors here ready to assist clients in strategy and other business objectives.
  • Yes, the TowneBank banking location in Downtown Norfolk does have an ATM. For your convenience, our ATM is drive-up, envelope free and touch screen enabled. Please refer to our deposit cut off times for details about when funds will be made available for ATM deposits. 
  • Yes, we do have merchant services advisors at TowneBank Downtown Norfolk location. Call or stop in to make an appointment and we’ll learn more about your business and needs.
  • Per the Federal Reserve's schedule, TowneBank is closed for the following holidays:

    New Year's Day
    Martin Luther King, Jr. Day
    Presidents' Day
    Memorial Day  
    Juneteenth
    National Independence Day              
    Independence Day       
    Labor Day        
    Columbus Day  
    Veterans Day   
    Thanksgiving Day         
    Christmas Day
  • Lobby hours for the Downtown Norfolk location are from Monday through Friday , 8:30 AM – 5 PM.
  • TowneBank is headquartered at 5716 High St W in Portsmouth, Virginia.
     

    TowneBank started in 1999, based on the idea of strong relationships, excellent service, and the most respected and experienced bankers in each market we serve. Building on the idea of serving others and enriching lives, we now provide a full range of banking and other financial services. Dedicated to a culture of caring, we value each employee and member by embracing their diverse talents, perspectives, and experiences.  

    Today, TowneBank operates banking offices throughout Hampton Roads, Central Virginia, and Northeastern and Central North Carolina. As a practical expression of our mission, TowneBank is intentional about being a local leader in each community—actively promoting social, cultural, and economic growth.  

    TowneBank works with each member toward your ultimate success. A key to this is experienced local bankers providing high-level expertise and personal attention, empowered to make local decisions.

We look forward to connecting for your personal and business banking needs!

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*Investment and Insurance products are Not a deposit, Not FDIC-insured, Not guaranteed by TowneBank, Not insured by any state or federal government agency, and may go down in value. 

**Normal credit approval criteria apply.

+ Your mobile carrier's web access and text messaging charges may apply. Availability may be affected by your mobile carrier's coverage area. Mobile check deposit is subject to eligibility and further review. Deposits are subject to verification and not available for immediate withdrawal. Deposit limits and other restrictions apply.

^Only deposit products are FDIC insured. Safe deposit box sizes at this location are: 3X5, 3X10, 5X10, 10X10

NMLS# 512138