Old Point Online will transition to Towne24 on June 22, 2026.

Before the change, we recommend that you do the following:

• Log in to Old Point online and verify the email address associated with your online profile is up to date.
• If you normally log in using your fingerprint or FaceID through the mobile app, please note your username and password before the change. On your first login after the change goes live, you will need to enter your username and password and re-establish your login preferences.  

 
After the change, you will need to do the following:

• If you have the current login link for Old Point online saved, which is currently secure.oldpoint.com/oldpoint,  you will need to update it to the new TowneBank branded one when it becomes available.
• We will share the new link in email communications and on TowneBank.com on the day it goes live.

On the day we rename the system, the experience in Towne24 will be very familiar to what you are used to today. However, with this change, we will build the foundation to introduce new enhancements to make your online and mobile banking experience better and more efficient.

As part of the transition to Towne24, retail and small business users will be welcomed into a refreshed digital experience designed with you in mind. It will be cleaner and more modern. You will be able to find what you need faster and do your everyday banking more simply. 

These changes will help you feel more comfortable and confident when you log in for the first time. Even more improvements are coming soon!

As we transition to Towne24, this platform sets the stage for many years to come. This update allows us to stay agile and able to introduce new enhancements to improve your overall online and mobile banking experience.

We will share the new URL for you to log in to Towne24 on June 22, once the update is complete. We recommend saving (bookmarking) the new login link once it is shared so you can easily access your account moving forward.

Our priority is to provide you with the best possible banking experience. While change can take some adjustment, we strive to keep updates as smooth and familiar as possible. For this reason, your username and password remain the same, and the overall experience will feel similar to before. Every update we make is with you in mind, helping us deliver a simple, secure, and reliable experience now and in the future.

No, your username and password will stay the same.

Members who use Quicken or QuickBooks may experience a brief service interruption of approximately 3–5 days during the transition. We know how important these tools are, and we’re committed to making this as smooth as possible. Clear, step‑by‑step instructions will be shared in advance, along with guidance on what to do once the transition is complete, so you’ll feel prepared and supported every step of the way.

You may need to enter your username and password the first time you log in after the update. We recommend writing down or saving your login details before the change, just in case. If you use Face ID or fingerprint login on your phone, you will also need to sign in with your username and password and set that up again.

Yes. Inside Towne24, you will have a better view of your loan, including more details about your balance and payments. We also offer a service called Loan Pay Plus. This lets you make loan payments quickly and easily—from a TowneBank account or another bank account. It gives you more ways to pay when it works best for you.

While we’re working hard to ensure a smooth transition, we understand questions may come up. If you need support at any point, help is just a call away with Towne Member Care at 844-638-6714. For our business members, we recommend contacting our Treasury Member Care team at 844-638-6724. Both teams are available Monday - Friday, 8:30 AM - 6:00 PM.