Debit Card Updates

Debit Card Updates

Your new TowneBank debit card should have arrived. Call 1-833-869-6324 to activate your card.

Debit Card Transition
Debit Card Changes

Your TowneBank Debit card should have arrived on or around October 19. Your Personal Identification Number (PIN) would have arrived in a separate mailer.

Activate Your New Debit Card

Please activate it on Monday, November 2 and begin using it. 
To activate it, call 1-833-869-6324 and follow the prompts. 
You can also add your card to your mobile wallet.

Didn't Receive Your New Debit Card?

Please contact our Towne Member Care team.

 844-638-6714  | M-F, 8:30 AM - 6:00 PM


TowneBank debit card

Debit Card Information
PINs & Health Savings Account Debit Cards

Review these important details about PIN assistance and TowneBank HSA debit cards.

1
PIN Reminders & Resets

If you need a PIN reminder or reset for any account, please contact Towne Member Care at 844-638-6714 to request a new PIN mailer.

Towne Member Care
 844-638-6714 
2
Health Savings Account (HSA) Debit Cards

Members with HSA accounts should have received a TowneBank HSA debit card and separate PIN mailer as early as October 19. This card clearly displays "Health Savings Account" on the front to differentiate it from other cards you carry.

How to Identify Your HSA Card

Look for "Health Savings Account" displayed on the front of the card.


Expanded ATM Access
Enjoy the Convenience of the Allpoint Network
Allpoint ATM Network

Your TowneBank debit card grants you access to the Allpoint ATM Network, giving you the freedom to get cash how you want it, without ATM surcharge fees, at over 55,000 conveniently located ATMs.

Look for the Allpoint Sign

Look for the Allpoint sign at popular retailers such as Circle K, CVS, Harris-Teeter, Kroger, Target, Walgreens, Wawa, and Wegmans.


Debit Card Controls
Card Controls with Card Suite Pro®

Download and use the Card Suite Pro app to:

1
Activate your card.
2
Freeze and unfreeze your debit card.
3
Manage card usage controls.
4
Receive card transaction alerts.
 More About Card Suite Pro 

Card Suite Pro mobile app
TowneBank Mastercard

Mastercard Benefits
Start Saving at 50,000 Merchant Locations.
 Learn More 

Support AS Of November 2
Who to Call for Support?

For account questions, please contact your local banker or TowneBank office. For online banking questions, please contact one of our support teams:

Consumer Online Banking
Towne Member Care
M-F, 8:30 AM - 6:00 PM
Business Online Banking
Treasury Member Care
M-F, 8:30 AM - 6:00 PM
Have an Account Question?

Please contact your local banker or TowneBank office for questions specific to your account.

Your mobile carrier's web access charges may apply. Availability may be affected by your mobile carrier's coverage area.

*Restrictions apply. Rebates are currently available for qualifying eligible purchases. Participating merchants and rebates offers subject to change. you'll receive Mastercard Easy Savings Program rebates on top of merchant discounts and your card rewards. Mastercard, Mastercard Easy Savings, and the circles design are registered trademarks of Mastercard International Incorporated. 

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