TowneBank's Digital Use Practices

Acknowledgement & Agreement to TowneBank’s Digital Use Practices
TowneBank is committed to protecting the privacy of its members. Our members’ security is our priority, and we take every measure to safeguard your information. It is TowneBank’s practice to inform its members of the information we collect when you or your computer interacts with our website or one of our family of companies’ websites. The following information explains which types of personally identifiable information (PII) we collect on our website and what we do with such information. Our policy regarding the privacy of consumer financial information is available in our Consumer Privacy Policy.

 By accessing the website, you acknowledge that you have read and fully understand TowneBank’s practice of collecting your digital information, that you freely consent to the information collection and use practices described in the information provided.

 Information We Collect & How We Use It

 We collect certain information from and about our users in three ways: directly from our web server logs, from the user, and with cookies.

 Web Server Logs
 When you visit our website, we may track non-personally identifiable information to analyze the usage and functionality of our website. Information may include:
  • Your internet protocol (IP) address
  • The browser or computer you’re using
  • The pages you view on the website
  • The items you click within the website
  • The state or country from which you access the website
  • The date and time of your visit
  • The name of your internet service provide

Use of Cookies
We may use cookies to personalize your digital experience. A cookie is a small text file that is placed on your device by a web page server. Your cookie is unique to you, to be read only by a web server in the domain that issued the cookie to you. We, as well as third-party vendors including Google, may use first-party cookies (such as the Google Analytics cookie) to inform, optimize and serve content based on your visit to our website. 

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but give you the option to modify your browser settings to decline cookies. If you reject cookies by changing your browser settings, please be aware that this may disable some of the functionality of your experience on our website.

Customized User Experience
To provide you with relevant content, TowneBank exercises the option to partner with companies that deliver our message to you on various internet sites you visit. This practice is frequently referred to as Online Behavioral Advertising (OBA) or internet-based advertising. We respect users’ ability to choose the types of ads you receive on third party sites. To guide you in your choices, our partners display advertisements featuring the Ad Choices icon, which directs you to information on your options to opt out of these types of messages.

For additional resources, please visit the Network Advertising Initiative or the Digital Advertising Alliance.

Children’s Privacy
From our web pages, we do not knowingly collect personal information from individuals under the age of 13 without obtaining verifiable consent from their parents or guardians. For more information about the Children’s Online Privacy Protection Act (COPPA), visit the FTC website.

Changes to Our Digital Use Practices
TowneBank reserves the right to update our Digital Use Practices. We encourage you to periodically review our Digital Use Practices and to stay informed about how we are helping to protect your information. Your continued use of the service constitutes your agreement to our Digital Use Practices and any updates.

Questions? Please contact us if you would like more information on our digital use practices.