Published by: Inside Business
Suffolk-based TowneBank was recognized for the 12th consecutive year by Greenwich Associates, an independent financial consulting and research firm in Connecticut.
The bank won seven awards in both the national and southern regions.
The national awards were for overall satisfaction, branch satisfaction and likelihood to recommend. The southern region awards were for overall satisfaction, proactively provides advice, cash management — overall satisfaction, and cash management — overall digital experience.
More than 600 banks were surveyed and TowneBank made it in the top 33 that were recognized as having “distinctive quality,” according to a company press release.
Over 15,000 small business banking customers with $1-10 million in annual sales participated in the survey and rated companies through five-point scales based on a number of factors.