Member Support


Have questions about online banking, how to update your contact information, overdraft protection and more?

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Call Us

Looking for some help? Our hometown bankers can answer your questions.

Find a phone number >>

Report Fraud

Has your card been stolen? Or are you afraid your accounts have been compromised?

See a list of who to call >>

International Travel

Will your debit card work in the country you’re visiting?

FAQs for International Travel >>

Schedule of Fees

Need to find a fee related to your personal account?

See a full list >>

Deposit Cut Off Times

Making a deposit and need to know when the funds may be available? This chart can help!

View Deposit Cut Off Times >>

Product Updates

We are constantly improving our online products and services. Find the latest information on enhancements here.

View updates >>

Holiday Schedule

For your convenience, this page provides a list of bank holidays and closings.

Bank holidays and closings >>

Important Phone Numbers

Credit Card Support
Personal Credit Card Member Service

Business Credit Card Member Service

TowneBank ATM/Debit Card Support
Monday-Friday (8:30 a.m. - 6:00 p.m.): 

After Hours, Weekends & Federal Holidays

Online Banking Support
Towne-Personal/Biz: 844-638-6714
Towne-Biz Plus: 844-638-6724

Looking for a different phone number?
Visit our Call Us page to see a list of support phone numbers.


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