On Thursday, January 18th, our Nags Head, Southern Shores and Corolla locations will remain closed due to icy road conditions. All other TowneBank locations will open at 11 a.m. to serve our members. Thank you for choosing TowneBank!

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Member Support

Call Us

Looking for some help? Our hometown bankers can answer your questions.

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FAQs

Have questions about online banking, how to update your contact information, overdraft protection and more?

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Report Fraud

Has your card been stolen? Or are you afraid your accounts have been compromised?

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International Travel

Will your debit card work in the country you’re visiting?

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Schedule of Fees

Need to find a fee related to your personal account?

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Deposit Cut Off Times

Making a deposit and need to know when the funds may be available? This chart can help!

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Important Phone Numbers

Credit Card Support
Personal Credit Card Member Service
800-558-3424

Business Credit Card Member Service
866-552-8855

TowneBank ATM/Debit Card Support
Monday-Friday (8:30 a.m. - 5:00 p.m.): 
888-638-6718

After Hours, Weekends & Federal Holidays
866-952-5651

Online Banking Support
Towne-Personal/Biz: 844-638-6714
Towne-Biz Plus: 844-638-6724

Looking for a different phone number?
Visit our Call Us page to see a list of support phone numbers.

 

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