Member Support

Call Us

Looking for some help? Our hometown bankers can answer your questions.

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FAQs

Have questions about online banking, how to update your contact information, overdraft protection and more?

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Report Fraud

Has your card been stolen? Or are you afraid your accounts have been compromised?

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International Travel

Will your debit card work in the country you’re visiting?

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Schedule of Fees

Need to find a fee related to your personal account?

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Deposit Cut Off Times

Making a deposit and need to know when the funds may be available? This chart can help!

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Important Phone Numbers

Credit Card Support
Personal Credit Card Member Service
800-558-3424

Business Credit Card Member Service
866-552-8855

TowneBank ATM/Debit Card Support
Monday-Friday (8:30 a.m. - 5:00 p.m.): 
888-638-6718

After Hours, Weekends & Federal Holidays
866-952-5651

Online Banking Support
Towne-Personal/Biz: 844-638-6714
Towne-Biz Plus: 844-638-6724

Looking for a different phone number?
Visit our Call Us page to see a list of support phone numbers.

 

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