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Glen Allen - Innsbrook

4501 Cox Road
Glen Allen, Virginia 23060

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(804) 967-7026
Manager Annette Osterbind Lobby Hours Mon-Fri 9AM-5PM Drive Thru Hours Mon-Fri 9AM-6PM

About TowneBank in Glen Allen, VA

At the TowneBank office in Glen Allen, we believe in building long-lasting partnerships with our members. Our dedication extends beyond offering checking accounts, credit cards, and business banking services; we aim to provide a personalized and enriching experience for our members. Whether you need personal banking, business services, or wealth management*, we are here to fulfill your needs. We invite you to stop by and experience the difference with TowneBank.

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innsbrook locationTowneBank at Innsbrook 
4501 Cox Road, Glen Allen, VA 23060

Full Banking Services in Glen Allen, VA

At TowneBank in Glen Allen, VA you'll find helpful advice from a dedicated team that's always here to help you achieve your financial goals.  

The Reviews are In!

Beautiful bank
- Aubrey H.
  • Aubrey, thank you for your 5-star review of our Innsbrook location. We appreciate having you as a valued TowneBank member!
Customer Service is great
- Barbara G.
  • Hi, Barbara! Thank you for your five-star review. We look forward to welcoming you back soon! We truly appreciate you as a valued member of the TowneBank family.
Susan Moore is wonderful to deal with!
- Barbara W.
  • Dear Barbara, Thank you so much for your glowing review! We are thrilled to hear that you had such a positive experience with Susan Moore. She truly is wonderful to deal with, and we are delighted that her exceptional service made a great impression on you. At TowneBank, we strive to provide the best possible service to our members, and it's always rewarding to hear when our team members, like Susan, go above and beyond to make your experience special. Thank you for taking the time to share your feedback. We look forward to continuing to serve you with the same level of excellence.
Very friendly customer service. Great branch to work with.
- Barbara W.
  • Hello Barbara, Thank you so much for your five-star review! We're thrilled to hear that you found our member service friendly and that you enjoy working with our branch. We truly appreciate having you as a TowneBank member.
I love Town Bank...very professional and personal at the same time. I use to be in banking and it reminds me of banks' professionalism of past
- Brenda M.
Always a pleasure visiting Town Bank
- Brenda M.
  • Hello Brenda, Thank you so much for your wonderful five-star review! We're delighted to hear that visiting TowneBank is always a pleasure for you. We truly appreciate having you as a valued member.
Perfect...TowneBanks customer service is the very best!
- Brenda M.
  • Hi, Brenda! Thank you so much for your kinda words and five-star review! Our members deserve the best and we are so happy to hear this has been your experience. We truly appreciate having you as a TowneBank member!
Excellent customer service!
- Bridgett M.
  • Hi Bridgett, Thank you so much for your five-star review! We're delighted to hear that you had an excellent member service experience. We truly appreciate you being a valued TowneBank member.
I just made a deposit via drive-through, so very easy.
- Carol E.
  • Dear Carol, Thank you for the five-star review! We're glad to hear that your deposit experience at our drive-through was easy. We appreciate you being a valued member of TowneBank. Sincerely, TowneBank
A new, young, obviously trainee got everything mixed up, and two other women there did not help her. Also, took too long to correct! Towne Bank is usually good. This is first bad experience I have had.
- Carol E.
  • Hi, Carol! Thank you for sharing your experience with us and for connecting with our branch manager. We greatly appreciate your patience as we onboard new Towne family members. We understand your time is valuable and we look forward to earning your five-star review in the future! Thank you for being a valued TowneBank member and we look forward to seeing you again soon.


Meet Your Glen Allen Banking Team

Hear From Your Glen Allen Bankers & Members

  • Member Spotlight - Strikers

    Richmond Strikers Soccer Club was in desperate need of a new field. TowneBank stepped in to help.

  • Member Spotlight - Scott's Addition Animal Hospital

    Jason Hiser talks about how TowneBank helped him and his wife to build a local veterinary hospital in their community.

  • Member Spotlight - Frances Kahn

    Frances Kahn is a TowneBank member. Hear the story about our relationship with this unique, Richmond boutique.

  • Member Spotlight - Communities in Schools

    Communities In Schools in Chesterfield is an organization devoted to passionately advocating for students and families in need.

TowneBank Glen Allen FAQs

  • Yes, we have treasury management advisors here ready to assist members in strategy and other business objectives.
  • Appointments are not necessary to open an account; however, we do recommend that you call ahead and secure a time to ensure that our bankers are ready for you. We recommend you bring the following items with you when planning to open an account: 
     

    Acceptable Photo Identification

    • Valid Driver's License or State Issued ID Card
    • Unexpired Passport
    • Military ID

    Acceptable Non-Photo Identification

    • Social Security Card
    • Voter Registration Card
    • Health Insurance Card
    • Birth Certificate
    • Employment ID Card
    • Paycheck Stub
    • Utility Bill Showing Current Address
    • Automobile Registration Card
    • Unexpired Work Visa
  • Yes, the TowneBank banking location in Glen Allen does have an ATM. For your convenience, our ATM is drive-up, envelope free and touch screen enabled. Please refer to our deposit cut off times for details about when funds will be made available for ATM deposits. 
  • Our lobby is open Monday through Friday from 9:00 AM to 5:00 PM. The Drive Thru is open Monday-Friday from 9:00 AM to 6:00 PM. 
  • Per the Federal Reserve's schedule, TowneBank is closed for the following holidays:

    New Year's Day
    Martin Luther King, Jr. Day
    Presidents' Day
    Memorial Day  
    Juneteenth
    National Independence Day              
    Independence Day       
    Labor Day        
    Columbus Day  
    Veterans Day   
    Thanksgiving Day         
    Christmas Day

    You can find an up-to-date schedule here. 
  • TowneBank is headquartered at 5716 High St W in Portsmouth, Virginia.
     

    TowneBank started in 1999, based on the idea of strong relationships, excellent service, and the most respected and experienced bankers in each market we serve. Building on the idea of serving others and enriching lives, we now provide a full range of banking and other financial services. Dedicated to a culture of caring, we value each employee and member by embracing their diverse talents, perspectives, and experiences.  

    Today, TowneBank operates banking offices throughout Hampton Roads, Central Virginia, and Northeastern and Central North Carolina. As a practical expression of our mission, TowneBank is intentional about being a local leader in each community—actively promoting social, cultural, and economic growth.  

    TowneBank works with each member toward your ultimate success. A key to this is experienced local bankers providing high-level expertise and personal attention, empowered to make local decisions.

We look forward to connecting for your personal and business banking needs!

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*Investment and Insurance products are Not a deposit, Not FDIC-insured, Not guaranteed by TowneBank, Not insured by any state or federal government agency, and may go down in value.

**Normal credit approval criteria apply.

+ Your mobile carrier's web access and text messaging charges may apply. Availability may be affected by your mobile carrier's coverage area.

^Only deposit products are FDIC insured. Safe deposit box sizes at this location are: 3X5, 5X5, 5X10, 10X10

NMLS# 512138