"You'll work with bankers you know and trust."

Christi Beil, VP
Branch Manager

Old Point Location Updates

On February 9, Old Point branches will open under the TowneBank name. In November, we shared there are several Old Point locations in proximity to TowneBank locations that will move operations to the closest TowneBank office. With 61 total locations, you may handle your TowneBank transactions at any office. For your convenience, our Towne Member Care team is available at 844-638-6714, M-F, 8:30 AM - 6:00 PM. 

You can find a full list of TowneBank offices here. 

Current Old Point LocationTransitioning to the following TowneBank location...
Carrollton - Carrollton
Smithfield
Chesapeake - Eden Way Greenbrier
Hampton - Phoebus
Downtown Hampton
Norfolk - Granby Street
Ghent  
Virginia Beach - Hilltop
First Colonial
Virginia Beach - Independence
Town Center
Williamsburg - New Town
New Town
Windsor - Windsor
Windsor
Yorktown - Kiln Creek
Oyster Point / York
Old Point customers who wish to use our 24-hour telephone banking system to get updated balance information will need to enroll in our Towne24 VRU system. You can follow these steps on or after February 9: 
  1. Call 833-869-6324 (833-TOWNE24)
  2. From the menu options, choose either 'Deposit Account Information' or 'Loan Account Information' and enter the information requested
  3. Press option 2, to set up your VRU access number
  4. Follow the prompts to validate your identity 
  5. Set up your 8-digit VRU Access Number as well as a 4-digit PIN. Please keep in mind, this PIN is for your Towne24 VRU, not your ATM or debit card. 

Our Telephone Banking system allows you to: 
  1. Access your account balance information and transaction history. 
  2. Transfer funds between your TowneBank checking and savings accounts. 
  3. Transfer funds from checking or savings accounts to your line of credit. 
  4. Make various types of loan payments from your TowneBank checking or savings accounts. 

Frequently Asked Questions

  • Both Old Point and TowneBank provide you with the assurance of FDIC deposit insurance protection. Beginning September 1, 2025, the FDIC will view us as a single deposit institution. If you have combined deposit accounts at Old Point and TowneBank exceeding the standard insurance amount of $250,000, please talk to your banker for guidance. There is a six-month grace period following mergers where insurance coverage remains separate, and in some cases, accountholders may qualify for FDIC insurance coverage well above $250,000. 
  • Great news! Most personal and business checking, money market, and savings account numbers will remain unchanged. For accounts with new numbers, your banker will contact you. For your convenience, we will be able to reference your former account number at any time. 
  • Yes. If you have any automatic debits tied to your Old Point Debit Card (such as gym memberships or toll passes), it's essential that you provide your new TowneBank Debit Card number to these specific merchants so that your payments will continue uninterrupted. 
  • At this time, you will continue to bank at Old Point National Bank offices when you need to conduct business in a branch location. TowneBank locations will not yet have access to your Old Point account information. 

    However, as of September 1, 2025, you can use your Old Point debit and ATM cards at any Towne24 ATM surcharge-free. 
  • Please contact Towne Member Care at 844-638-6714 on or after February 9, 2026, to review options to see all accounts in one view.
  • Your automatic drafts will continue without interruption. In the months following the conversion, we do ask that you review your account activity regularly to ensure that all payments occur as anticipated. We also encourage you to check with your service provider to ensure that the necessary changes have been made. If you are asked to confirm the TowneBank routing number, it is 051408949.