Welcome Old Point National Bank Members
On February 9, 2026, Old Point bank locations, bank accounts, and online systems officially came under the TowneBank name. This online guide includes important information about the transfer of your accounts and services.
Important Support Phone Numbers
Online Banking
844-638-6714, M-F, 8:30 AM - 6:00 PM
Remote Deposit Capture & Treasury Services
844-638-6724, M-F, 8:00 AM - 6:00 PM
ATM & Debit Card Support
888-638-6718, M-F, 8:30 AM - 6:00 PM
866-952-5651, After Hours, Weekends
Account Changes
You'll enjoy many of the same features and benefits as before with new products at TowneBank.
More About Account ChangesBranch & Phone Services Updates
Find the nearest TowneBank location, get details about automatic drafts and check ordering, as well as safe deposit boxes.
View DetailsDebit & Credit Card Updates
You can activate your TowneBank debit card and begin using it.
View DetailsOld Point Location Updates
On February 9, 2026, Old Point branches will open under a TowneBank name and those in close proximity to an existing TowneBank office will move operations.
Learn MoreOnline Banking
Old Point members can now log into Old Point Online. Your mobile banking app should have updated to a newer version.
More about Online BankingRemote Deposit Capture
On February 9, all Old Point Remote Deposit Capture users transitioned to TowneBank. Get the steps you need to start using the system here.
Remote Deposit CaptureFrequently Asked Questions
-
Your mobile application should have automatically updated if that feature is enabled on your device; otherwise, you will need to download the newest version available on February 9, 2026. Go to your favorite app store and search for Old Point by TowneBank.
-
Personal online banking users at both Old Point and TowneBank will continue to log into separate applications to see account activity since services, such as bill pay, are unique to each system. However, if you'd like to discuss a combined online experience, reach out to Towne Member Care at 844-638-6714, M-F, 8:30 AM to 6:00 PM, or speak with your banker.
-
At this time, you will continue to bank at Old Point National Bank offices when you need to conduct business in a branch location. TowneBank locations will not yet have access to your Old Point account information.
However, as of September 1, 2025, you can use your Old Point debit and ATM cards at any Towne24 ATM surcharge-free. -
Both Old Point and TowneBank provide you with the assurance of FDIC deposit insurance protection. Beginning September 1, 2025, the FDIC will view us as a single deposit institution. If you have combined deposit accounts at Old Point and TowneBank exceeding the standard insurance amount of $250,000, please talk to your banker for guidance. There is a six-month grace period following mergers where insurance coverage remains separate, and in some cases, accountholders may qualify for FDIC insurance coverage well above $250,000.
-
Great news! Most personal and business checking, money market, and savings account numbers remained unchanged. Your banker should have contacted you if your account number did change. For your convenience, we will be able to reference your former account number at any time.
-
ou may continue using your Old Point checks, deposit tickets, and money market documents through December 31, 2026. Please know that your existing Old Point checks will continue to be accepted any place you do business.
When you are ready to place your order for TowneBank checks, we recommend that you contact your banker first. If an outside vendor supplies your checks, please ask your banker for a 'Specification Document' that will provide all the details your check printer needs to know to process the order correctly. The printed Member Information Guide mailed to all Old Point members includes a form you can complete for your first, free order of NEW custom TowneBank personal checks. -
You can continue to use your Old Point checks, deposit tickets, and money market documents through December 31, 2026. For your convenience, we will provide a $125 credit toward your first order of NEW business checks and complimentary money market documents with the TowneBank routing number and your account number. Ask your banker for details.
-
Yes. If you have any automatic debits tied to your Old Point Debit Card (such as gym memberships or toll passes), it's essential that you provide your new TowneBank Debit Card number to these specific merchants so that your payments will continue uninterrupted.
Your mobile carrier's web access and text messaging charges may apply. Availability may be affected by your mobile carrier's coverage area.
Insurance and investment products offered are Not bank deposits or obligations, Not FDIC-Insured, Not insured by any government agency, Not guaranteed by TowneBank, and may go down in value.