Protect Yourself from Travel Scams

Fraud Alerts

Planning your dream vacation is exciting, but it's crucial to be vigilant about potential travel scams that could turn your joyful journey into a distressing ordeal. TowneBank is committed to helping you stay informed and secure, ensuring your travel experiences are enjoyable and worry-free.

Account Protection While You're Away

Be sure to give your local banker a call to let us know your travel plans to help prevent disruption with debit card purchases while you're away. Towne-Personal Online and Mobile Banking are also available for quick account information and alerts. Card Control can help you manage your debit card with ease, including turning your card on and off in the event of loss or fraud.

Recognizing Travel Scam Red Flags

Being aware of common scam tactics is essential when planning your vacation. Recognizing suspicious offers and identifying fake travel agencies or websites can help protect you from travel scams.

  • exclamation point icon illustrating an alert for no credentials

    No Credentials

    No signs of credibility like a physical address, valid business license, and reviews.
  • exclamation point icon illustrating alert for pressure tactics

    Pressure Tactics

    You are rushed into making quick decisions due to 'limited availability' or time-sensitive offers.
  • exclamation point icon illustrating an alert for a deal too good to be true

    Too Good to Be True

    The deals seems suspiciously cheap compared to other reputable travel agencies.

Three Safety Tips for Traveling

It's essential to take measures to protect your finances from potential scams while traveling. By using safe payment methods, being cautious with ATMs abroad, and safeguarding your credit card information, you can ensure a worry-free trip. 

  1. Safe payment methods for booking: When making travel arrangements, use secure payment methods. Opt for reputable websites or travel agencies that offer secure payment gateways. Consider using credit cards, as they provide additional fraud protection and allow you to dispute unauthorized charges.
  2. Using ATMs abroad: Inform your local banker about your travel destination beforehand to prevent your card from being blocked due to suspicious activity. Use ATMs located in well-lit and crowded areas, preferably inside banks. Be cautious of anyone offering unsolicited assistance at ATMs, as this could be a tactic to obtain your card information.
  3. Protecting your credit card information: Keep your credit card information safe by using secure connections for online transactions. Avoid using public Wi-Fi networks for financial transactions, as they can be easily compromised. Regularly monitor your credit card statements for unauthorized charges and report them immediately to your bank.

Booking Travel Safely & Securely

Here are some tips to help you book your travel safely:

Choose Reputable Travel Booking Platforms
With numerous online travel agencies and booking platforms available, it can be overwhelming to choose a trustworthy one. Before making reservations, research and verify the accommodations and tour operators you plan to book with. Check for customer reviews, ratings, and certifications to ensure their legitimacy. 

Research Before Booking
Reading reviews and conducting thorough research before making bookings is one of the best ways to protect yourself from travel scams. Look for feedback from previous customers to gauge their experiences with a particular service or provider. Additionally, research your destination to familiarize yourself with common scams or warnings.

Interacting with Locals & Tourist Services

Beware of common scams targeting tourists: Unfortunately, some individuals may exploit unsuspecting travelers. Be cautious of street vendors, taxi drivers, or strangers offering seemingly amazing deals. Common scams include overcharging for goods or services, pickpocketing, or distracting you while stealing your belongings. Research common scams at your destination beforehand to be prepared.

How to handle unsolicited offers or assistance: Politely decline unsolicited offers and avoid sharing personal information with strangers. Trust your instincts and prioritize your safety if you're unsure about a situation.

Finding reliable local guides: If you want to explore your destination with a local guide, find reliable and trustworthy options. Look for reputable tour companies or ask for recommendations from trusted sources such as your hotel or other travelers. Research reviews and ensure the guide is licensed and knowledgeable about the area.

Staying Safe with Technology

Here are some safety tips to keep in mind while traveling when it comes to technology:

  • Protecting personal information on public Wi-Fi: Avoid using public Wi-Fi for sensitive activities like banking or shopping. If you must use public Wi-Fi, use a virtual private network (VPN) to encrypt your data and protect your information from potential hackers.
  • Avoiding fake Wi-Fi networks: Verify the network name with the establishment before connecting and avoid networks that require excessive personal information to access.
  • Securing your devices and data: Ensure your devices are protected with strong passwords and updated security software. Enable two-factor authentication for accounts where possible. Back up important data regularly to protect against loss or theft.

Control Your Debit Card with Card Control

Available in Towne-Personal Online and Mobile Banking, Card Control is a simple and secure way for you to manage and monitor your debit card transactions. 

Perfect for traveling, Card Control helps keep your debit cards safe and receive instant notifications whenever and wherever your card is used, right from the palm of your hand.

Learn More

Seeking Expert Advice & Assistance

Traveling can be complex, but seeking expert advice and assistance can make it easier and safer. Here are some benefits:

  • Benefits of working with a travel advisor: Travel advisors have the expertise and resources to plan your trip efficiently. They can help you avoid scams by recommending reputable services and providers. Additionally, they can assist with travel insurance and emergency support.
  • Getting reliable travel recommendations: Trusted travel advisors and experts can provide recommendations based on their experience and knowledge. This ensures you receive accurate and beneficial advice, reducing the risk of scams.
  • Finding assistance in case of scams: If you fall victim to a scam, having expert assistance can be invaluable. Travel advisors can guide you through the process of reporting the scam and recovering lost funds or services.

Here for You Wherever You Are

You deserve to relax without worrying about travel fraud. We're here to ensure your bank account access is the least of your worries. If you have any questions or concerns about your banking accounts while vacation planning or on the road, feel free to contact your local banker. 

Contact My Banker

Travel Resources


Your mobile carrier's web access and text messaging charges may apply. All terms applicable to Online Banking apply to Mobile Banking.

Mobile check deposit is subject to eligibility and further review. Deposits are subject to verification and not available for immediate withdrawal. Deposit limits and other restrictions apply.

Certain devices are eligible to enable fingerprint sign-on. If you store multiple fingerprints on your device, including those of additional persons, those persons will also be able to access your TowneBank Mobile Banking app via fingerprint when fingerprint is enabled. App Store is a service mark of Apple Inc. Touch ID and Face ID are registered trademarks of Apple Inc. Only select Apple devices are eligible to enable Face ID. If you have family members who look like you, we recommend you log into mobile banking with your username and password.

The information provided is not intended to be legal, tax, or financial advice or recommendations for any specific individual, business, or circumstance.

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Let us know you're on the road!

Account disruption should be the least of your concerns while on vacation. Letting a banker know where you'll be traveling and how long you'll be away can help prevent any debit card purchase issues.

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