Small Business Online Banking Transition
We are here to assist you with your transition to Towne-Biz Online and Mobile Banking. With this platform, you can effortlessly access your accounts, transfer funds, and manage your finances from your desktop or mobile devices.
To ensure a smooth transition, please keep the following four important points in mind:
Important Notes for Bill Pay
- Village Bank Bill Pay will become unavailable at 5:00 PM on June 5. Please review all of your billers and scheduled payments prior to this date.
- While we expect all previously scheduled bill payments to process without any interruption, please note that you may need to re-establish any eBills in the TowneBank system on or after June 9.
- In addition, if you had any bill payments scheduled between June 2-8, please review your bill payments to ensure those payments processed as expected. You may need to reset those payments, so they are paid after June 9.
Frequently Asked Questions
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Yes, you will need to re-enroll in online statements in the Towne-Biz online banking system.
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You will log into Towne-Biz online banking. Simply navigate to TowneBank.com and select the 'Login' button. Select 'Towne-Biz' from the drop-down menu. We will share information about your login credentials prior to June 9.
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The Village Online and Mobile Banking system will become unavailable at 12:00 PM on Friday, June 6. Bill Pay will become unavailable at 5:00 PM on Thursday, June 5. The system will remain unavailable throughout the weekend.
On Monday, June 9, you will receive instructions via email on how to log into Towne-Biz Online Banking on TowneBank.com. -
Please use these instructions to transition your Village Bank information to TowneBank within Quicken or Quickbooks.
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On the TowneBank Mobile App
- Select the 'Forgot Login' link right above the 'Log In' button.
- On the next screen, select 'Forgot Username' at the bottom of the screen.
- Enter the email address associated with your online banking profile and click 'Send'.
- You will receive an email from 'Support@TowneBank.com' with your User ID included in the message.
- View the 'Forgot User ID' demo for additional help.
- Select the 'Login' button in the top right-hand corner of TowneBank.com.
- Select Towne-Biz from the list of options and then click on the 'Forgot User ID or Password' link at the bottom of the login module.
- On the next screen, select 'Forgot Username' at the bottom of the screen.
- Enter the email address associated with your online banking profile and click 'Send'.
- You will receive an email from 'Support@TowneBank.com' with your User ID included in the message.
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Here are some important things to note about bill payments:
- At 5:00 PM on June 5, Village Bank bill pay will become unavailable.
- All scheduled payments are expected to process as usual. If you had eBills set up through Village Bank online banking, we encourage you to confirm your eBills migrated successfully.
- We recommend that you also review your list of billers to ensure everything transferred over as you expected.
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Yes, you will need to download the TowneBank Mobile Banking app for your Android or iPhone. We have provided links to those apps here for your convenience. Please note, you will not be able to log into the apps until June 9.
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Yes, you can grant access to multiple users on Towne-Biz. However, they will not be able to access online statements or use the mobile banking app.
To grant access, log into Towne-Biz and navigate to Additional Services then select Share Access with Others from the drop-down menu.
Have Questions?
If you have questions about online or mobile banking, please contact Towne Member Care at 844-638-6714, M-F, 8:30 AM - 6:00 PM
Your mobile carrier's web access charges may apply.
All terms applicable to Online Banking apply to Mobile Banking.
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