Small Business Online Banking

Details for your company's transition to Towne-Biz. 

Small Business Online Banking Transition

We are here to assist you with your transition to Towne-Biz Online and Mobile Banking. With this platform, you can effortlessly access your accounts, transfer funds, and manage your finances from your desktop or mobile devices.

To ensure a smooth transition, please keep the following four important points in mind:

downtime
Village Bank online and mobile banking services will no longer be available after 10:00 AM on June 6. On Monday, June 9, you will log into TowneBank online or mobile banking. 
contact us
We will communicate updates using the email assigned to your Village Bank online banking profile. Please make sure it is current.
username
On June 9, you will receive emails with information about your username and instructions to set up your password for TowneBank online and mobile banking.
username change
We expect most usernames to remain the same. If your Village Bank username does not meet TowneBank requirements, you will be prompted to change it at your initial login on or after June 9. 

small business owner

Important Notes for Bill Pay

While we expect all previously scheduled bill payments to process without any interruption, please note that you may need to re-establish any eBills in the TowneBank system on or after June 9. In addition, if you had any bill payments scheduled between June 6-8, please review your bill payments to ensure those payments processed as expected. You may need to reset those payments, so they are paid after June 9.

small business owner eBills

Setting Up eBills

Set up your billers so your bills are sent directly to online banking, giving you one secure place to view all of your payments.

View Demo

small business owner

Managing Alerts

Learn how to activate text messages and alert preferences so you can stay up to date on your business's finances.

View Demo

loan payments

Loan Payments

Need to pay your TowneBank loan with an account at another financial institution? Loan Pay is the answer.

View Demo

Frequently Asked Questions

  • Yes, you will need to re-enroll in online statements in the Towne-Biz online banking system. 
  • You will log into Towne-Biz online banking. Simply navigate to TowneBank.com and select the 'Login' button. Select 'Towne-Biz' from the drop-down menu. We will share information about your login credentials prior to June 9. 
  • The Village Online and Mobile Banking system will become unavailable at 10:00 AM on Friday, June 6. Bill Pay will become unavailable at 5:00 PM on Thursday, June 5. The system will remain unavailable throughout the weekend. 

    On Monday, June 9, you will receive instructions via email on how to log into Towne-Biz Online Banking on TowneBank.com. 
  • Please use these instructions to transition your Village Bank information to TowneBank within Quicken or Quickbooks. 
  • On the TowneBank Mobile App
    1. Select the 'Forgot Login' link right above the 'Log In' button.
    2. On the next screen, select 'Forgot Username' at the bottom of the screen.
    3. Enter the email address associated with your online banking profile and click 'Send'.
    4. You will receive an email from 'Support@TowneBank.com' with your User ID included in the message. 
    5. View the 'Forgot User ID' demo for additional help. 
    On TowneBank.com 
    1. Select the 'Login' button in the top right-hand corner of TowneBank.com.
    2. Select Towne-Biz from the list of options and then click on the 'Forgot User ID or Password' link at the bottom of the login module. 
    3. On the next screen, select 'Forgot Username' at the bottom of the screen. 
    4. Enter the email address associated with your online banking profile and click 'Send'. 
    5. You will receive an email from 'Support@TowneBank.com' with your User ID included in the message. 
    Please note that if your Village Bank username did not meet the requirements for TowneBank online banking systems, you will receive an email notification with steps to log in under a temporary, new username. 
  • Here are some important things to note about bill payments: 
    1. All scheduled payments are expected to process as usual. If you had eBills set up through Village Bank online banking, we encourage you to confirm your eBills migrated successfully. 
    2. We recommend that you also review your list of billers to ensure everything transferred over as you expected. 
  • Yes, you will need to download the TowneBank Mobile Banking app for your Android or iPhone. We have provided links to those apps here for your convenience. Please note, you will not be able to log into the apps until June 9. 


    iphone app store icon  google play store icon

Your mobile carrier's web access charges may apply.

All terms applicable to Online Banking apply to Mobile Banking.