Pay Your TowneBank Vehicle Loan

We offer three convenient ways to pay your TowneBank vehicle loan. If you are not a current TowneBank checking or savings account holder, we recommend our Loan Pay Plus option that allows you to pay your loan using your checking or savings account or a debit card. If you are enrolled in TowneBank Online Banking, there are two options available for you to pay your loan.

  • transfers

    Transfer Your Payment with Online Banking from Your TowneBank Account

    Log into online banking and simply use the transfer feature to make your payments - one-time or recurring.
    Login
  • loan payments

    Pay with TowneBank Online Banking Using a Non-TowneBank Checking or Savings Account

    Set up payments using a checking or savings account you own at another bank or credit union with Loan Pay in online or mobile banking. 
    Login
  • vehicle loan

    Pay From A Non-TowneBank Checking or Savings Account

    If you obtained a TowneBank vehicle loan and do not have a TowneBank checking or savings account, Loan Pay Plus is for you. 
    Loan Pay Plus

Frequently Asked Questions

  • We have three options available for you to pay your auto loan online. 

    If you don't have a TowneBank checking or Savings Account
    If you do not have a TowneBank checking or savings account with us, you can use our convenient Loan Pay Plus option here. Registration is easy. 

    Interested in becoming a member? You have up to three years of checking for free with the Towne Classic checking account! Please contact one of our local offices to get started with your account today. 

    If you currently have a TowneBank Checking Or Savings Account
    You can conveniently pay your TowneBank loan through online or mobile banking either by making a transfer or even with Loan Pay to set up payments from an account at another financial institution. 

    More About Loan Pay
    Pay your loan online with our Loan Pay service. Make an online payment to your TowneBank loan with a checking or savings account you own at another financial institution. It's easy, secure, and complimentary!

    If you're not using online or mobile banking, get started and enroll in Towne-Personal Online Banking. Your enrollment will be approved within 1-2 business days. Once approved you can log in and schedule a one-time or recurring payment from any eligible account.

    Ready to make a payment?

    Once your payment account is validated, you can make either one-time or recurring payments.

    Prefer mobile?

    Loan Pay is available through the TowneBank Mobile Banking app. Download the TowneBank Mobile Banking app for both personal and business accounts in just minutes on the App Store, or via Google Play.

    Your mobile carrier's web access and text messaging charges may apply.

    All terms applicable to Online Banking apply to Mobile Banking.

  • Current TowneBank members should enroll in online or mobile banking and use the Transfer option or Loan Pay to make payments to your TowneBank loan. 

    Transfers
    With Transfers you can simply make a one-time transfer from your TowneBank checking or savings account. Or, set up re-curring transfers so you don't have to think about making your payment each month. 

    Loan Pay 
    If you are a current TowneBank checking or savings account holder and would like to set up a loan payment from another financial institution, we encourage you to use Loan Pay within TowneBank online banking. You can view a demo here
  • If you are late on a loan payment you will be charged a late fee that is dependent on the specifics of your loan contract.

    To find more information on late fees for your specific loans, please contact our loan accounting department at 844 -673-1511, Monday-Friday from 9 AM - 5 PM EST.

    Make a loan payment today!

    Choose the most convenient payment method for your lifestyle:
    • Through Online or Mobile Banking
    • Visit a branch location
    • Mail payments to:
    • TowneBank
      Attn: Loan Accounting
      P.O. Box 2818
      Norfolk, VA 23501

      If mailing your payment overnight:
    • TowneBank
      Attn: Loan Accounting
      6005 Harbour View Blvd.
      Suffolk, VA 23435
    As a courtesy, TowneBank sends billing notices for all loans and lines of credit, regardless of how the payment is made. If your payment is made automatically through ACH or online banking, you may simply retain the billing notice for your records.
  • To determine your accurate loan payoff amount please contact Loan Accounting at 844-673- 1511 Monday through Friday, 9:00 AM through 5:00 PM EST or visit one of our locations.

    Make a loan payment today!

    Choose the most convenient payment method for your lifestyle:
    • Current TowneBank checking and savings account holders can transfer funds from your deposit account to your loan via online or mobile banking.
    • For those who do not have a TowneBank checking or savings account, we recommend using Loan Pay through Towne-Personal online banking. You can learn more here.
    • If you are making a payment to your TowneBank auto loan and do not have a TowneBank checking or savings account, we recommend Loan Pay Plus. You can easily make a payment with your debit card. Payments above $5,000 cannot be accepted through this service**.**
    • Visit a branch location
    Need to mail a payment?
    • TowneBank
      Attn: Loan Accounting
      P.O. Box 2818
      Norfolk, VA 23501

      If mailing your payment overnight:
    • TowneBank
      Attn: Loan Accounting
      6005 Harbour View Blvd.
      Suffolk, VA 23435
    As a courtesy, TowneBank sends billing notices for all loans and lines of credit, regardless of how the payment is made. If your payment is made automatically through ACH or online banking, you may simply retain the billing notice for your records. If you want to avoid receiving billing notices in the mail, you can go paperless through online or mobile banking.

    Your mobile carrier's web access and text messaging charges may apply.

    All terms applicable to Online Banking apply to Mobile Banking.
  • Please contact Loan Accounting at 844-673-1511, Monday-Friday, 9 AM - 5 PM EST or visit your nearest TowneBank location.

    Make a loan payment today!

    Choose the most convenient payment method for your lifestyle:
    • Through Online or Mobile Banking
    • Visit a branch location
    • Mail payments to:
    • TowneBank
      Attn: Loan Accounting
      P.O. Box 2818
      Norfolk, VA 23501

      If mailing your payment overnight:
    • TowneBank
      Attn: Loan Accounting
      6005 Harbour View Blvd.
      Suffolk, VA 23435
    As a courtesy, TowneBank sends billing notices for all loans and lines of credit, regardless of how the payment is made. If your payment is made automatically through ACH or online banking, you may simply retain the billing notice for your records.

    Access your accounts 24/7 through Online Banking!

    With Online Banking, you can view your account history, make online transfers, access Bill Pay & Online Statements and more! Login to view your transactions now. If it's your first time using Online Banking, Enroll Today!

    Your mobile carrier's web access and text messaging charges may apply.

    All terms applicable to Online Banking apply to Mobile Banking.
  • You can choose the most convenient payment method that fits your needs:
    1. Current TowneBank checking and savings account holders can transfer funds from their deposit account to their loan via online or mobile banking.
    2. For those who do not have a TowneBank checking or savings account, we recommend using Loan Pay through Towne-Personal online banking. You can learn more here.
    3. If you are making payment to your TowneBank auto loan and do not have a TowneBank checking or savings account, we recommend Loan Pay Plus. You can easily make a payment with your debit card. Payments above $5,000 cannot be accepted through this service.
    Need to mail a payment? Please send it to the address below:
    Attn: Loan Accounting
    P.O. Box 2818
    Norfolk, VA 23501-2818

    If mailing your payment overnight:
    TowneBank
    Attn: Loan Accounting
    6005 Harbour View Blvd.
    Suffolk, VA 23435

    As a courtesy, TowneBank provides billing notices for all loans and lines of credit, regardless of how the payment is made. If your payment is made automatically through ACH or online banking, you may retain the billing notice for your records. If you want to avoid receiving billing notices in the mail, you can go paperless through online or mobile banking. <if !supportLineBreakNewLine> <endif>

    Your mobile carrier's web access and text messaging charges may apply.
    All terms applicable to Online Banking apply to Mobile Banking.
  • Yes! Anybody can pay off the loan, although the title rights and/or responsibilities solely belong to the party listed on the title and loan. Please contact Towne Member Care at 844-673-1511, M-F from 8:30 AM - 6PM EST for your payoff amount.

    Make a loan payment today!
    Choose the most convenient payment method for your lifestyle:
    1. Current TowneBank checking and savings account holders can transfer funds from your deposit account to your loan via online or mobile banking. Not enrolled in Online Banking? Click here to learn more and enroll today!
    2. For those who do not have a TowneBank checking or savings account, we recommend using Loan Pay through Towne-Personal online banking. You can learn more here.
    3. If you're making a payment to your TowneBank auto loan and do not have a TowneBank checking or savings account, we recommend Loan Pay Plus. You can easily make a payment with your debit card. Payments above $5,000 cannot be accepted through this service.
    Need to mail a payment? Please send it to the address below:

    TowneBank
    Attn: Loan Accounting
    P.O. Box 2818
    Norfolk, VA 23501

    If mailing your payment overnight:
    TowneBank
    Attn: Loan Accounting
    6005 Harbour View Blvd.
    Suffolk, VA 23435

    As a courtesy, TowneBank provides billing notices for all loans and lines of credit, regardless of how the payment is made. If your payment is made automatically through ACH or online banking, you may retain the billing notice for your records. If you want to avoid receiving billing notices in the mail, you can go paperless through online or mobile banking.

    Your mobile carrier's web access and text messaging charges may apply.
    All terms applicable to Online Banking apply to Mobile Banking.
  • Yes, you can pay over the phone; please contact our Towne Member Care Team at 844-673-1511, M-F, 8:30 AM – 6:00 PM. During the call, you will be asked to provide the bank account and routing number for the account you wish to pay.

    Pay Your Loan Online
    Choose the most convenient payment method for your lifestyle:
    1. Current TowneBank checking and savings account holders can transfer funds from your deposit account to your loan via online or mobile banking.
    2. For those who do not have a TowneBank checking or savings account, you can also use Loan Pay through Towne-Personal online banking. You can learn more here.
    3. If you are making a payment to your TowneBank auto loan and do not have a TowneBank checking or savings account, we recommend Loan Pay Plus. You can easily make a payment with your debit card. Payments above $5,000 cannot be accepted through this service.

Need Support? Contact Towne Member Care

Towne-Personal  |  Loan Pay Plus  |  Loan Payoff Information

Available M-F, 8:30 AM - 6:00 PM 

844-673-1511

Your mobile carrier's web access and text messaging charges may apply. All terms applicable to Online Banking apply to Mobile Banking.

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