Anyone who is already enrolled in Towne-Personal/Biz Online Banking can use mobile banking. If you have not yet signed up for Towne-Personal/Biz, please enroll first. Once you are enrolled in Online Banking, you may use our mobile app, mobile website or text banking.
We are pleased to offer three ways you can access your accounts or retrieve account information from your mobile phone: Mobile App, Mobile Web and Mobile Text.
The mobile app has additional features and is downloaded through the Google Play store or Apple’s App store. Several features on the TowneBank Mobile Banking app for Towne-Personal/Biz users such as TouchID®/Fingerprint LoginTM and mobile check deposit are not available in mobile browser banking and are only available on the app.
Mobile browser banking is accessed by opening the browser (typically Chrome, Safari, etc.), navigating to townebank.com, and logging in. At that point, you will have access to a mobile-specific version of the online banking services that you use (such as Towne-Personal).
The commands are as follows:
bal - Balances in your checking and savings accounts.
cmd - List of valid commands.
help - Support information.
hist - Last three transactions in your checking and savings accounts.
stop - Unregister your device.
Your security is very important to us. We use enhanced multi-factor authentication to provide an additional layer of security to make it more difficult for fraudsters to access your accounts.
If you added your mobile phone number to your online banking settings to receive one time passcodes you should remove it until you receive a replacement. To do this, simply login to Towne-Personal, go to ‘My Settings’ and then select ‘Update Security Options’ from the left hand menu. Delete the phone number for your mobile device until you obtain a new one.
If you have previously registered this device for text banking it is recommended that you deactivate it. To do this, visit the text registration site. You will enter your username and password and you will be prompted to receive a one-time verification code. Once you are logged in simply click on ‘Unregister Device’.
The ability to view 'Pending Payments' is temporarily unavailable on the mobile banking app. In order to continue viewing Pending Payments on your mobile device, open your mobile browser and navigate to TowneBank.com. From there, log into Towne-Personal or Towne-Biz and select ‘Bill Pay’ and then ‘Pending Payments'.
Mobile check deposit1 is available to TowneBank members who are currently enrolled in Towne-Personal/Biz online banking and have an account in good standing. You must have the most current version of the TowneBank mobile banking app downloaded to your device.
Your mobile carrier's web access and text messaging charges may apply.
*Mobile check deposit is subject to eligibility and further review. Deposits are subject to verification and not available for immediate withdrawal. Deposit limits and other restrictions apply.
**Only payees added through Online Banking or the TowneBank Mobile Banking app will be available through Mobile Browser Banking.
All terms applicable to Online Banking apply to Mobile Banking.