Anyone who is already enrolled in Towne-Biz Plus can use mobile banking. If your company has not yet signed up for online banking please complete the enrollment process first. Once the enrollment is complete, then your internal Online Banking Manager can set up additional online banking users for your company. Once you are a user for Towne-Biz Plus online banking, you may use our mobile app or mobile website.
We are pleased to offer Towne-Biz Plus users 2 different ways to access your accounts or retrieve account information from your mobile phone: Mobile App and Mobile Web.
TowneBank does not charge a specific fee to use any of our mobile banking options, however, message and data rates may apply. Check with your wireless carrier for internet service rates and plans available for your mobile device. Members using Treasury Services through Towne-Biz Plus online banking are subject to an online access fee, however there are no additional fees for mobile access.
Users who forget their password can reset it using security questions. Simply select the 'Forgot User Password' link under the login button. Answer your pre-established security questions, and follow the prompts to create a new password.
Users must proactively set up security questions in order to use the 'Forgot Password' feature. Otherwise, Online Banking Managers will need to reset passwords for them. Users can establish their security questions by selecting 'Maintain Security Questions' from the 'Administration' menu in Towne-Biz Plus.
If a user is locked out of Towne-Biz Plus due to too many invalid login attempts, their Online Banking Manager must unlock them. If the Online Banking Manager is locked out of their account, then the Online Banking Manager must contact TowneBank eChannel Support by phone at 844-638-6724.
No. You must reset your users' passwords using Towne-Biz Plus on your desktop.
*Your mobile carrier's web access and text messaging charges may apply
All terms applicable to Online Banking apply to Mobile Banking