Towne-Biz Plus Mobile

Who can use Towne-Biz Plus mobile banking?

Anyone who is already enrolled in Towne-Biz Plus can use mobile banking. If your company has not yet signed up for online banking please complete the enrollment process first. Once the enrollment is complete, then your internal Online Banking Manager can set up additional online banking users for your company. Once you are a user for Towne-Biz Plus online banking, you may use our mobile app or mobile website.

How can I use mobile banking for Towne-Biz Plus?

We are pleased to offer Towne-Biz Plus users 2 different ways to access your accounts or retrieve account information from your mobile phone: Mobile App and Mobile Web.

  • Mobile Apps for iPhone and Android offer a more custom experience for your mobile phone, plus a GPS Office and ATM locator. If you have an iPhone or an Android, we designed the Mobile App just for you. To download the App visit the iPhone App Store or Google Play. 
  • Mobile Web- If you have access to the internet on your mobile device, you can view balances, pay bills and more. Simply visit us online and login to Towne-Biz Plus. 
Is there a fee to use Towne-Biz Plus mobile banking?

TowneBank does not charge a specific fee to use any of our mobile banking options, however, message and data rates may apply. Check with your wireless carrier for internet service rates and plans available for your mobile device. Members using Treasury Services through Towne-Biz Plus online banking are subject to an online access fee, however there are no additional fees for mobile access.

Is mobile banking with Towne-Biz Plus secure?
Each mobile session is protected by the same end-to-end 128 bit, SSL encryption and extra login security as your online banking sessions. No sensitive information is ever stored on your phone. Learn more about the responsibilities of business end-users in our Business Security Center.  We want to ensure you are operating under the most secure conditions possible, and you are your best line of defense!
Can I pay bills using my mobile device?
Yes, you can pay bills to billers you previously established using a desktop computer. For your security, we do not allow you to set up new billers through mobile banking.
How do I use the 'Forgot Password' feature?

Users who forget their password can reset it using security questions. Simply select the 'Forgot User Password' link under the login button. Answer your pre-established security questions, and follow the prompts to create a new password.

How do I establish my security questions for the 'Forgot Password' feature?

Users must proactively set up security questions in order to use the 'Forgot Password' feature. Otherwise, Online Banking Managers will need to reset passwords for them. Users can establish their security questions by selecting 'Maintain Security Questions' from the 'Administration' menu in Towne-Biz Plus.

Can I use the 'Forgot Password' feature if I'm locked out?

If a user is locked out of Towne-Biz Plus due to too many invalid login attempts, their Online Banking Manager must unlock them. If the Online Banking Manager is locked out of their account, then the Online Banking Manager must contact TowneBank eChannel Support by phone at 844-638-6724. 

*Your mobile carrier's web access and text messaging charges may apply

All terms applicable to Online Banking apply to Mobile Banking