We would like to remind our members that TowneBank will be closed on Monday, May 28th, in observance of Memorial Day. Thank you for choosing TowneBank!

Close Closing Message


How do I update my contact information and/or change my address with TowneBank?
Please contact your hometown banker or any TowneBank office to update to your contact information. Requests by phone, fax, or email require a Change of Address form, which we are happy to provide. 

Where do I send my loan payments or my loan payoff for my TowneBank loan?

Please send loan payments and/or payoff payments to the following address: 

Attn: Loan Accounting 
P.O. Box 2818
Norfolk, VA 23501

If mailing your payment overnight: 

Attn: Loan Accounting
6005 Harbour View Blvd.
Suffolk, VA 23435

Who do I call if I have a question about my loan payment or need to find out my payoff amount?

In most cases your hometown banker will be more than happy to assist you. Or, you may contact our Loan Accounting department by phone at 844-673-1511 Monday-Friday between the hours of 9:00 am and 5:00 pm (EST).

How may I request sponsorship by the TowneBank Foundation for my event?

Our sponsorship requests are reviewed by the President of that specific region. Please contact your hometown banker if you’d like to submit a request.