Member Care

We strive to provide exquisite member service. Get answers to your questions, find important phone numbers, FAQs, links to demos and more.

Have a Question or Need Support?

Exquisite service is important to us. You can contact your local banking office for support or submit a contact form and a banker will reach out to you directly.

Contact Us

Lost/Stolen Card

Contact information and resources if your card goes missing.

Report Fraud

Fraud Prevention Center

Keeping your account information safe is a top priority. Report fraudulent activity and get tips to prevent fraud.

Fraud Center

Overdraft Protection

There are easy ways to avoid overdrafts or returned items on your account—enroll in overdraft protection or apply for a Coverline.

Overdraft Protection

Schedule of Fees

Review our schedule of fees for checking, savings and money market accounts and related services.

View Fees

Deposit Cut Off Times

Times vary on the type of deposit & how the deposit is made.

View Daily Times

Holiday Schedule

For your convenience, here is a list of bank holidays and closings.

View Schedule

Insights & Perspectives